Type
Internal restructuring
Country
Italy
Region
Sud; Basilicata; Matera
Location of affected unit(s)
Matera
Sector
Information / Computing
61 - Telecommunication
61 - Telecommunication
61 - Telecommunication

350 jobs
Number of planned job losses
Job loss
Announcement Date
14 September 2026
Employment effect (start)
31 December 2026
Foreseen end date
31 December 2026

Description

CallMat, an Italian business process outsourcing and customer contact services company, announced 350 job cuts affecting employees at its Matera site in the Basilicata region on 14 September 2026. The company formally initiated a collective redundancy procedure following a prolonged dispute concerning the future workload and business prospects of the site. Trade unions SLC-CGIL, FISTEL-CISL, UIL FPL and UGL Telecomunicazioni called for urgent intervention by the Basilicata regional government and the Ministry of Enterprises and Made in Italy (MIMIT), requesting discussions with the company, the client and public authorities to explore alternatives to redundancies and safeguard employment.


Citation

Eurofound (2026), CallMat, Internal restructuring in Italy, factsheet number 301102, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/301102.