The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Adminstrative / Support Services 82 - Office administrative, office support and other business support activities 82.2 - Activities of call centres 82.20 - Activities of call centres
769 jobs Number of planned job losses
Announcement Date
29 April 2026
Employment effect (start)
29 May 2026
Foreseen end date
Description
Majorel, a Spanish call centre operator, has announced a large-scale collective redundancy plan (ERE) affecting 769 employees at its Zaragoza and Barcelona offices, and making this one of the most significant recent job cuts in the city.
The company has, for the first time in recent restructuring processes, cited economic losses since 2024 in addition to organisational and productive grounds. Trade unions have expressed scepticism, demanding detailed financial data to substantiate these claims.
The negotiation period will last one month, with several meetings scheduled throughout May. Unions have also strongly criticised the scale of the proposed cuts, describing the plan as disproportionate and warning that it could signal a gradual closure and relocation of activity. Some have called for industrial action, arguing that stable employment is being sacrificed while temporary workers continue to be hired.
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