Type
Merger/Acquisition
Country
Denmark
Region
Danmark; Midtjylland; Østjylland
Location of affected unit(s)
Silkeborg
Sector
(61 - 63) Information / Computing
61 - Telecommunication
61 - Telecommunication
61 - Telecommunication

240 - 450 jobs
Number of planned job losses
Job loss
Announcement Date
21 August 2025
Employment effect (start)
30 September 2025
Foreseen end date

Description

Norlys is undergoing a significant restructuring, cutting approximately 240 jobs in its customer-facing division—around 10% of that unit’s workforce. The layoffs follow years of expansion, including mergers and the 2024 acquisition of Telia Denmark, which introduced operational overlaps and rising costs. The new director aims to simplify the organization by reducing layers and expenses. This move responds to a financial downturn, with a recent loss of DKK 420 million. However, the restructuring risks impacting customer satisfaction in a highly competitive telecom market.

Norlys operates throughout Denmark and employs about 4,500 staff in total, with roughly 2,450 in customer‑service roles


Sources

Citation

Eurofound (2025), Norlys, Merger/Acquisition in Denmark, factsheet number 203221, European Restructuring Monitor. Dublin, https://dev.eurofound.europa.eu/restructuring-events/detail/203221.