The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Information / Computing Computing infrastructure, data processing, hosting and other information service activities Computing infrastructure, data processing, hosting and other information service activities 63 - Computing infrastructure, data processing, hosting and other information service activities
489 jobs Number of planned job losses
Announcement Date
13 May 2025
Employment effect (start)
1 August 2025
Foreseen end date
Description
Almaviva Contact has initiated collective dismissal procedures affecting 489 employees, with 277 workers at risk in Palermo and 112 in Catania. The call center company, fully owned by Almaviva SpA, will terminate these positions when the extraordinary redundancy fund expires on July 31, 2025. According to the company, which has accumulated losses exceeding €100 million over the past decade, declining market volumes and pressure for lower rates have made the business unsustainable. Only five employees working in market research will retain their positions.
Previous relocation efforts have failed to produce concrete results. The Sicily Region had committed to absorbing 130 employees for the European non-emergency medical service system (117118) and digitisation of archives, but these initiatives have not materialised.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
