The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Information / Computing Telecommunication Telecommunication reselling activities and intermediation service activities for telecommunication 61.20 - Telecommunication reselling activities and intermediation service activities for telecommunication
42 jobs Number of planned job losses
Announcement Date
11 April 2025
Employment effect (start)
11 May 2025
Foreseen end date
11 May 2025
Description
Teleperformance LT, a company owned by the French customer service company Teleperformance, intends to lay off 42 employees. The company informed PES of the planned redundancies on 11 April. According to the PES, the reason for the layoffs is the reduced demand for labour from the main client due to the geopolitical situation, which has also reduced the volume of work. The company operates in Vilnius and currently employs 363 people, compared to a year ago when there were significantly more employees, around 540.
The Teleperformance team, which has been operating in Lithuania since 2015, provides customer service, technical support, transaction processing, digital solutions, and social media management services. The specialists working here serve companies in various countries operating in the e-commerce, telecommunications, travel, technology, and financial services sectors.
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The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
